Senior Operations Manager Job at MalaceHR, Midland, MI

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  • MalaceHR
  • Midland, MI

Job Description

Job Title

Senior Facilities Operations Manager

Job Summary

The Senior Facilities Operations Manager is responsible for overseeing the day-to-day operation, maintenance, and strategic planning of facilities to ensure safe, efficient, and cost-effective environments. This role provides leadership to facilities teams, manages vendors and budgets, ensures regulatory compliance, and drives continuous improvement across all facilities operations.

Key Responsibilities

Facilities Operations & Maintenance

  • Oversee daily operations of all facilities, including building systems (HVAC, electrical, plumbing, fire/life safety, and security).

  • Ensure preventive and corrective maintenance programs are executed effectively.

  • Respond to and manage escalated facilities issues and emergencies.

Leadership & Team Management

  • Lead, coach, and develop facilities staff and supervisors.

  • Set performance goals, conduct evaluations, and support training and development initiatives.

  • Foster a culture of safety, accountability, and continuous improvement.

Strategic Planning & Projects

  • Develop and implement long-term facilities strategies aligned with organizational goals.

  • Lead capital projects, renovations, and space planning initiatives from planning through completion.

  • Partner with stakeholders to assess current and future facility needs.

Vendor & Contract Management

  • Manage relationships with external vendors, contractors, and service providers.

  • Negotiate contracts, monitor service level agreements, and ensure quality and cost control.

  • Ensure vendors comply with safety, security, and regulatory requirements.

Budgeting & Financial Management

  • Develop and manage facilities operating and capital budgets.

  • Track expenditures, identify cost-saving opportunities, and ensure fiscal responsibility.

  • Prepare reports and present budget updates to senior leadership.

Compliance, Safety & Risk Management

  • Ensure compliance with all applicable building codes, environmental regulations, and health and safety standards.

  • Lead safety programs, inspections, audits, and risk mitigation efforts.

  • Oversee sustainability and energy-efficiency initiatives where applicable.

Reporting & Continuous Improvement

  • Track KPIs related to facilities performance, costs, and service delivery.

  • Use data and best practices to improve operational efficiency and occupant experience.

  • Provide regular updates and recommendations to executive leadership.

Qualifications

Required

  • Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field (or equivalent experience).

  • 8–10+ years of progressive experience in facilities operations or management.

  • Proven experience managing teams, budgets, and complex facilities portfolios.

  • Strong knowledge of building systems, maintenance practices, and regulatory requirements.

Preferred

  • Professional certifications such as CFM, FMP, PMP, or LEED.

  • Experience with CMMS and facilities management software.

  • Experience leading large or multi-site facilities operations.

Skills & Competencies

  • Strong leadership and people-management skills

  • Strategic thinking and problem-solving abilities

  • Excellent communication and stakeholder-management skills

  • Budgeting, financial analysis, and vendor-management expertise

  • High attention to detail with the ability to manage multiple priorities

Job Tags

Contract work, For contractors

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