Salesforce Developer - Agentforce (Salesforce AI-driven solutions and automation) Job at Delan Associates, Inc, Alpharetta, GA

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  • Delan Associates, Inc
  • Alpharetta, GA

Job Description

Job Description:- Salesforce Developer - Agentforce (Salesforce AI-driven solutions and automation) - Alpharetta, GA

Interview Mode: The final round will be face-to-face (F2F).  

Job Summary

We are seeking a skilled  Salesforce Developer  with strong expertise in the Salesforce platform and hands-on experience with  Agentforce (Salesforce AI-driven solutions and automation).  The candidate will be responsible for building scalable CRM solutions, leveraging AI capabilities, and enhancing customer and agent experiences through intelligent automation.

Key Responsibilities

· Design, develop, and implement solutions on Salesforce (Sales Cloud, Service Cloud, Experience Cloud)

· Build and optimize Agentforce AI solutions, including virtual agents, automation flows, and intelligent service processes.

· Develop custom components using (Apex, Triggers, SOQL/SOSL, Lightning Web Components (LWC) / Aura)

· Configure and manage Flows, Process Builder, and workflow automation

· Integrate Salesforce with external systems via REST/SOAP APIs

· Leverage Einstein AI / Agentforce capabilities to improve business processes and customer engagement

· Collaborate with stakeholders to gather requirements and deliver scalable solutions

· Perform code reviews, troubleshoot issues, and optimize performance

· Ensure adherence to Salesforce best practices, governance, and security standards

Required Skills & Experience

· Overall 5+ years of Salesforce development experience.

· Strong hands-on experience in Apex, LWC, Visualforce & Salesforce Flows & automation tools

· Proven experience with Agentforce / Salesforce AI / Einstein AI

· Experience working with Service Cloud (case management, omni-channel, automation)

· Strong understanding of data modeling, sharing rules, and security architecture

· Experience in Salesforce integrations

· Familiarity with version control and CI/CD tools (Copado, Gearset, etc.)

Key Competencies

  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management
  • Ability to work in a fast-paced, client-facing environment
  • Focus on delivering scalable, high-quality solutions
  • Salesforce Certifications, Platform Developer I/II
  • AI / Einstein / Agentforce certifications (preferred)
  • Experience with Salesforce Data Cloud or AI-based automation
  • Exposure to chatbots, conversational AI, and virtual agent solutions
  • Prior experience in Agile/Scrum environments

Nice to Have

· Experience in Financial Services / Fintech domain

· Knowledge of Omni-Channel routing, Service Console, and CRM analytics

Job Tags

Contract work

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