Job Description

At AZ Max, we strive to deliver the best experience possible for our patients. We dedicate ourselves to the utmost care of each individual and our mission is to provide compassionate and attentive patient care.

We are in search of a Patient Care Specialist to join our clinical team. Your positive outlook and love of customer service will be essential. A great attitude, attention to detail, and a strong work ethic are imperative. If you are caring, dependable, and enjoy working in a patient-focused dental environment, please apply!

This position has room for advancement!

Responsibilities include:

• Greet all patients and their escorts/family members when they arrive
• Check patients in; confirming treatment/appointment type; notify back office when the patient has arrived
• Create patient profiles for new patients; verify all documentation and collect payments
• Answer phone calls from patients and referring doctors; confirming appointments and answering questions

Qualifications:

• Willing to travel for training
• Attention to detail
• Professional and positive attitude and desire to grow
• Excellent written and verbal communication skills
• Ability to work with interruptions and manage multiple priorities
• Must be proficient in typing
• Have good computer skills
• Able to retain information in a quick paced office
• Myst be able to multitask
• Ability to verify insurance eligibility
• Knowledge of dental coverages
• Able to present treatment plan to patients
• Follow up with pending treatment
• Have excellent presentation skills
• Must be well-dressed and polished

Benefits:

• We have a company 401k and match for ALL our full-time employees 
• Employee appreciation activities
• Dental, Health, Vision, and Life Insurance
• Paid Time Off
• No weekends or holidays
• Career growth opportunities
• Great training program for new hires
• Groth Opportunities
• Level training with salary increases

At AZ Max, we offer a full scope of oral and maxillofacial surgery with expertise ranging from corrective jaw surgery to wisdom tooth removal. We can also diagnose and treat facial pain, facial injuries, TMJ disorders, and perform a full range of dental implant and bone grafting procedures.

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