Job Description: In this role, you will act as a strategic partner to Workday AMS teams, coaching them through the adoption of Agile and SAFe principles to optimize service delivery. You will focus on delivery coaching—moving beyond high-level theory to help teams execute within the Scaled Agile Framework while managing the unique demands of Workday support and enhancement cycles. This position requires a coach who can bridge the gap between enterprise agility and functional application management.
Key Responsibilities:
SAFe Enablement: Lead the implementation and optimization of the Scaled Agile Framework (SAFe) within the organization's enterprise application division.
Workday AMS Coaching: Enable agile delivery specifically for Workday Application Managed Services (AMS) teams, tailoring scrum practices to fit support and maintenance workflows.
Delivery Coaching: Provide hands-on coaching to Scrum Masters, Product Owners, and teams to improve predictability, throughput, and quality of delivery.
Transformation Leadership: Identify and remove systemic impediments that prevent teams from achieving high-velocity delivery.
Scrum Mastery Support: Mentor teams in refining backlogs, optimizing sprint planning, and conducting effective retrospectives within a Workday ecosystem.
Stakeholder Alignment: Collaborate with leadership and stakeholders to ensure Agile delivery goals align with broader Workday strategic roadmaps.
Metrics & Reporting: Establish and track Agile maturity and delivery metrics (Velocity, Cycle Time, Say/Do ratio) to demonstrate continuous improvement.
Must-Have Technical Skills:
Methodology Mastery: Deep, hands-on experience with Agile and SAFe frameworks.
Specialized Domain: Prior experience coaching or managing delivery within Workday environments or Application Managed Services (AMS) .
Coaching Foundation: Proven track record in Delivery Coaching and Scrum implementation at the enterprise level.
Tooling Proficiency: Experience with Agile management tools (e.g., Jira, Rally, or ADO) to track complex Workday workstreams.
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